Senior Admin Officer: Business Analyst

Chief Directorate: Information Communication Technology

Requirements:
Grade 12 plus a 3-year National Diploma (NQF level 6)/Degree (NQF level 7) in ICT (Computer science or Informatics), Business Analysis certificate will serve as a strong advantage. Minimum of 2-3 years' experience in similar position. All valid relevant driving licenses (A and EC). No criminal record or any pending cases against you. Knowledge and Skills: System development Cycle. Business analysis techniques. Knowledge and understanding of different IT processes. Relevant Public Service Regulations. Understanding of expectations of customers. A good understanding of the organization's business and how IT contributes to it. Very strong communication skills: oral, written, presentation, Facilitation. Requirements elicitation and documentation. Technical understanding with ability to translate into business concepts. Feasibility studies. Ability to work under fire; handle stressful situations in a calm manner. Relationship management and conflict resolution skills. The ability to bring together and work with a team of people with varied backgrounds technical experts and process owners. A good understanding of the organization's IT infrastructure, services provided and customers/users Business process Reengineering. Statistical, numerical and analytical principles and processes. Innovative thinking with service quality, and its improvement, within limits of costs and business Testing against Requirements. Object and Structured Analysis. Project management. System specification. Business performance Management. Customer relationship Management. Technical credibility.

Duties:
To analyse the various requirements of the organization and to bridge the gap between Business and Information and Communications Technology (ICT). Planning strategically - The analysis of the organisation's strategic business needs. Operating/Business Model Analysis - The definition and analysis of the organization's policies and market business approaches. Identify new business opportunities. Conduct feasibility studies. analyse users’ needs to be able to conceptualize, maintain and document programs and applications. Requirements elicitation and documentation. Develop project proposal. Develop business case. IT/Technical business analysis - the interpretation of business rules and requirements for technical and business systems. Process definition and design. Process identification and process modelling. The business process modelling and design. Solution assessment and validation through verification of the correctness of a proposed solution, support the implementation of a solution and assess possible shortcomings in the implementation. continuous process improvement.

Enquiries: Ms. Avhatakali Nemukula/Mr. Vuyolwethu Sondo Tel No: (011) 689 3845/ 3723/

Reference number: REFS/057017