Senior Business Analyst - Warehousing & Logistics

Application Closing Date:

3 Nov 2026

Compensation Grade:

D Lower

Purpose of the Role:

The role of the Senior Business Analyst is to deliver significant business benefits to SPAR through targeted Technology and Process initiatives across the Warehousing & Logistics Facility, Risk and Inbound areas, aligned with the business unit strategy and objectives. The Senior Business Analyst must ensure desired business outcomes are realised through detailed documentation of the technology and process enhancements required to strengthen inbound, facility and risk operations across Distribution Centres. Additionally, the role involves ensuring constant and optimal functionality of the Group IT systems by supporting system users in SPAR and within the divisions. The role demands advanced capability to design and govern solutions that respect local autonomy across Distribution Centres while ensuring national consistency. The Senior Business Analyst will also mentor junior analysts and lead cross-functional teams to drive strategic projects.

Job Description :

Key Performance Areas:

• Gather and document business requirements across Facility, Risk and Inbound operations; prepare end-to-end process documentation

• Analyse and optimise Inbound processes, including supplier booking, yard and dock management, receiving, quality checks, put-away and inbound reconciliations

• Support Facility management requirements, including site maintenance, asset and equipment management, energy and utilities, cleaning and service provider processes

• Support Risk processes, including stock loss and shrinkage control, security, health and safety, incident management and compliance reporting

• Align solution designs with Enterprise and Solution Architects to ensure integration across warehouse management, transport and finance systems

• Collaborate with Project Managers to ensure accurate project deliverables and schedules

• Review and execute functional test cases; support user acceptance testing and training at Distribution Centres

• Facilitate solution roll-out and deliver Level 2 support to Distribution Centre users, driving root-cause resolution of operational issues

• Propose and implement system and process changes to enhance operational performance, control and sustainability

• Manage vendor relationships and maintain system and process documentation in a central repository

• Ad hoc duties as required by management

Skills/Knowledge/Experience:

• Bachelor’s degree in Supply Chain, Logistics, Commerce or equivalent relevant tertiary qualification

• At least 8 years’ experience as a Business Analyst or similar role in Wholesale and Retail

• A minimum of 5 years’ experience in Business Analysis

• At least 5 years’ experience in Warehousing, Distribution or Supply Chain operations (advantageous)

• In-depth knowledge of the warehouse management application stack (SAP EWM/CSNx / WMS advantageous) and of Distribution Centre inbound, facility and risk processes

• Knowledge of key frameworks such as BABOK Framework, Application Lifecycle (ALM), Systems Development Lifecycle (SDLC), and Program and Project Methodologies such as Agile and Waterfall

The ideal applicant will satisfy the following skills requirements:

• A high degree of confidentiality, emotional maturity, ethical values and integrity

• Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner

• Ability to manage multiple priorities in a fast-paced warehousing and logistics environment

• Must have a high stress tolerance and the ability to work efficiently under pressure

• Ability to translate business outcomes into technical requirements

• Utilizing technical knowledge and analytical skills to solve complex operational problems

• Business process design, optimisation and review skills

• Sound understanding of operational risk, controls and compliance

• Must be collaborative, influential, and rational

• Exceptional accuracy and extreme attention to detail

• Quality orientated and self-driven to achieve results

Please feel free to apply or discuss this position with either the HR Manager or your Departmental Manager if you believe that your experience compensates for qualifications not met.

CLOSING DATE: 03 NOVEMBER 2026

Education:

Bachelor's Degree

Skills:

Agile Methodology, Application Lifecycle Management (ALM), BABOK Knowledge, Business Analysis, Supply Chain Operations, Systems Development Lifecycle (SDLC), Warehouse Management System (WMS), Waterfall SDLC

Competencies :

Work Experience :

Employment Equity:

SPAR Central Office is an equal opportunity employer. All positions are advertised in accordance with the company’s Employment Equity Policy.